FAQs

How long will it take to get my cover(s)?
How can I place an order?
How can I pay?
Do I pay sales tax?
Can I get material or trim samples?
What is the return policy?
Can you put logos on the covers?

How long will it take to get my cover(s)?

Our covers are made to order. Orders will require a production lead time of at least 7 business days. Tracking will be provided via email once your order is shipped. We utilize USPS or UPS for delivery. Shipping times may vary depending on the distance from the USA zip code, 48309.

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How can I place an order?

You can place an order online, by telephone at (248) 650-2509 or print an Order Form and follow the instructions to order by mail.

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How can I pay?

Accepted payment methods are Visa, MasterCard, Discover, American Express, PayPal, Cashiers Check, Certified Check, Money Order or Personal Check (in-stock covers will ship no earlier than 5 days after receipt of personal check).

International orders must be paid by Credit Card, PayPal, or International Money Order payable in U.S. Dollars.

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Do I pay sales tax?

Michigan residents must add 6% sales tax to their total order (including shipping).

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Can I get material or trim samples?

Sure, just Contact Us with the color(s) of vinyl and/or trim that you would like to see and we will send them out to you at no charge.

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What is the return policy?

  • "Custom Order Item" is NOT eligible for a return, refund, nor an exchange. A "Custom Order Item" are products engineered by Custom Amp Covers, inc. based on custom sizing instructions requested by you via the Custom Order form submissions page, https://www.amplifiercovers.com/custom-orders/
  • Any cover featuring an option upgrade such as an accessory pocket(s), double rear pocket, piping, dual colored covers, or handle flap, will NOT be considered for a return, exchange or refund. No exceptions.
  • You may request a return, refund, or exchange of your order within 14 days after you've received it but it will be subject to a 30% restocking fee. Shipping costs are not refunded.
  • You may request for a cancellation or a modification of your order but it will be subject to a 15% service fee once an order confirmation is generated.

Covers being returned should be folded as neatly as possible and shipped to:

Custom Amp Covers
1156 W Auburn Rd
Rochester Hills, MI
48309

Cut lengths of piping/welt can not be returned.

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Can you put logos on the covers?

Sorry, we are not able to apply licensed or trademarked logos. If you are an amp manufacturer, we can work with you to add logos to your covers.

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